The WhatsApp Business API, ready for your whole team
Get the WhatsApp Business API with ENTALOP: register or migrate a number, send approved templates, connect APIs and manage chats as a team.
Explore WhatsApp Business APIWhy businesses move WhatsApp onto a platform
When WhatsApp grows beyond one phone, three problems appear: messages wait because only one person can reply, follow-ups depend on someone remembering, and nothing connects to your CRM or store. The WhatsApp Business API solves access; ENTALOP adds the inbox, automation and CRM around it.
Ways customers start a WhatsApp conversation
- A QR code for your WhatsApp number, printed in-store or on packaging
- A WhatsApp chat widget or button on your website, with an optional pre-chat form
- Click-to-WhatsApp ads on Facebook and Instagram, each able to start its own chatbot flow
- Ice breakers and command menus that give customers quick options when they open the chat
Richer than text
Interactive templates
Carousels, limited-time offers, catalogue and multi-product messages, order details and order status.
Mini apps (WhatsApp Flows)
Native forms inside WhatsApp for bookings, applications and orders, with answers saved to the CRM or Google Sheets.
Payments
Payment requests and WhatsApp-native payments through supported gateways such as Razorpay.
Dynamic media
Personalised images, tickets and PDFs generated per contact.
Good to know before you start
- Business-initiated messages need templates approved by Meta. See Meta’s template guidelines.
- Customers must opt in before you message them, and they can opt out at any time
- Meta sets messaging limits and a quality rating for every number
- Meta charges for delivered template messages; see pricing
The WhatsApp toolkit
One WhatsApp inbox for your whole team
Manage WhatsApp, Instagram, Messenger and web chat in one shared team inbox. Assign chats, add notes, use filters and control access by role.
Explore Shared inboxA WhatsApp chatbot that answers with your business knowledge
Build a WhatsApp chatbot with ENTALOP. Train AI agents, design flows visually, collect leads and hand conversations to your team.
Explore AI chatbotWhatsApp campaigns your customers actually want to open
Send WhatsApp campaigns to opted-in contacts using segments, approved templates, carousels, catalogues, delivery reports and opt-outs.
Explore WhatsApp campaignsAutomate the WhatsApp messages your business sends every day
Automate WhatsApp order updates, abandoned carts, payment reminders and lead alerts with Shopify, Google Sheets and webhook workflows.
Explore WhatsApp automationA CRM built around your WhatsApp conversations
Turn WhatsApp chats into CRM records with automatic contacts, chatbot answers saved to fields, and tags and segments for follow-ups.
Explore WhatsApp CRMSell where your customers already chat
Sell where customers chat: Meta catalogues, WhatsApp carts, Razorpay and PhonePe payments, order updates, Shopify sync and reward points with ENTALOP.
Explore CommerceStep-by-step documentation
Frequently asked questions
Is ENTALOP an official WhatsApp provider?
ENTALOP is built on the official WhatsApp Business API, accessed through a WhatsApp Business Solution Provider. ENTALOP does not claim to be a Meta partner itself.
Can I use WhatsApp with Instagram and Facebook in the same inbox?
Yes. Instagram and Facebook Messenger conversations appear in the same shared inbox. See omnichannel messaging.