Automate WhatsApp order updates, abandoned carts, payment reminders and lead alerts with Shopify, Google Sheets and webhook workflows.
Connect your store
Connect a Shopify store to ENTALOP’s e-commerce section, pull existing products, and push them to a Meta catalogue linked to your WhatsApp number. WooCommerce supports abandoned cart recovery, order notifications and status updates.
The WhatsApp shopping journey
Discover
Customers browse catalogue, carousel and multi-product messages.
Ask
An AI chatbot answers sizing, delivery and returns questions.
Buy
Customers add to a WhatsApp cart and pay with Razorpay or PhonePe.
Stay updated
Order confirmations and tracking links are sent automatically.
Useful features
Abandoned cart recovery
Remind shoppers about items left in their Shopify or WooCommerce cart.
Order details templates
Send order details and order status messages.
Limited-time offers
Send coupon codes with an expiry to opted-in customers.
Reward points
Add loyalty points through bots and automations.
Payment follow-up
Message customers when a payment succeeds or fails.
Instagram DMs
Handle Instagram enquiries alongside WhatsApp in one inbox.
Channels and CRM workflow
- WhatsApp for orders and updates, Instagram DMs for product questions, website chat for shoppers on your store
- Shopify customers and orders sync into contacts and system fields
- Segments such as repeat buyers or cart abandoners drive targeted campaigns
- Post-purchase messages follow the order updates workflow
Step-by-step documentation
Frequently asked questions
Can I sell directly inside WhatsApp?
Yes. Link a Meta catalogue to your WhatsApp number, enable the cart and collect payment through supported gateways such as Razorpay.
Does it work with Shopify?
Yes. Connect Shopify to sync products, send new-order messages and tracking links, and recover abandoned carts.