A WhatsApp chatbot that answers with your business knowledge
Build a WhatsApp chatbot with ENTALOP. Train AI agents, design flows visually, collect leads and hand conversations to your team.
Explore AI chatbotWhat the AI does
Answers from your knowledge
Train an AI agent with your data, documents or files so replies reflect your products, policies and tone.
Detects intent and routes
A complex AI bot can work out what a customer wants and send them to the right flow or department.
Handles greetings and small talk
Agents can reply naturally to hellos, thanks and goodbyes, so your team sees only real questions.
Voice AI
Voice agents in English and Hindi, with model and voice selection, website embedding, multi-agent workflows and WhatsApp voice calls over SIP.
Builds bots with you
Describe a chatbot in plain language and generate a starting flow to edit in the visual builder.
Drafts templates
Create WhatsApp message templates with AI, then submit them for Meta approval.
How an AI agent goes live
Create the agent
Create an agent in the AI dashboard for one clear job, such as product questions.
Train it
Add the documents, data or files it should answer from.
Test it
Ask real customer questions and refine the training material.
Connect and hand over
Attach it to your channels and decide when a person should take over in the shared inbox.
Limitations to plan for
- An AI agent is only as accurate as its training material, so keep it up to date
- Test answers before going live, and review conversations regularly
- Send complaints, payments disputes and medical, legal or financial advice to people, not AI
- Voice AI usage is measured in voice credits, so plan for call volume
Where AI helps
Faster customer support without a bigger team
Handle support on WhatsApp, Instagram and web chat with AI answers, working-hours replies, departments, canned replies and resolution tracking.
Explore Customer supportQualify every lead on WhatsApp before sales picks up
Reply to every new lead in seconds, ask qualifying questions on WhatsApp, score and route the best leads to sales, and follow up on the rest automatically.
Explore Lead qualificationStep-by-step documentation
Frequently asked questions
Is the AI fully automatic?
No. You decide what each agent answers and when conversations move to your team. Most businesses use AI for common questions and keep people for everything else.
Which languages does Voice AI support?
The documentation covers Voice AI configuration in English and Hindi.