Run your business on WhatsApp with ENTALOP: official API access, a team inbox, chatbots and AI agents, campaigns, automation, CRM and commerce.
Who is ENTALOP for?
ENTALOP is designed for small and medium-sized businesses in India whose customers already reach them on WhatsApp and social media: online stores, real estate teams, clinics, educational institutes, restaurants and service businesses. It suits owners who want one place for customer conversations, and teams of sales and support staff who need to share that work.
What does ENTALOP do?
- Connects your business number to the official WhatsApp Business API
- Puts WhatsApp, Instagram, Messenger and website chat in one shared team inbox
- Answers common questions with AI agents trained on your business information
- Captures leads from ads, forms and marketplaces into a CRM
- Automates follow-ups, reminders, order updates and payment requests
- Lets customers browse products, order and pay inside WhatsApp
Which channels does ENTALOP support?
| Channel | What you can do |
|---|---|
| WhatsApp Business API | Inbox, chatbots, AI agents, templates, campaigns, commerce and payments |
| Direct message inbox, keyword bots and click-to-DM ad flows | |
| Facebook Messenger and Pages | Messenger inbox, page chatbots and comment automation |
| Website chat | A chat widget for your site with its own chatbot and articles |
| Google RCS (India) | Rich messaging campaigns for Indian mobile users |
| Voice AI | Voice agents in English and Hindi, on your website or WhatsApp calls |
See omnichannel messaging for details.
What features does ENTALOP have?
API access, templates, campaigns, mini apps and widgets. Explore WhatsApp.
AI
AI agents, intent routing, Voice AI and AI-assisted bot building. Explore AI.
CRM
Contacts, super fields, segments, boards and lead sources. Explore CRM.
Automation
Chatbot flows and event-driven workflows across apps. Explore automation.
Omnichannel
Every conversation in one inbox, routed to the right team. Explore omnichannel.
Commerce
Catalogues, carts, orders, payments and loyalty. Explore commerce.
Which industries does ENTALOP support?
ENTALOP’s workflows are general-purpose, and these pages show how they fit specific industries: e-commerce, real estate, healthcare, education and restaurants.
How does ENTALOP work?
Connect your channels
Register or migrate your WhatsApp number and connect Instagram, Facebook and your website.
Bring in your contacts
Import contacts and connect lead sources so every enquiry lands in the CRM.
Set up AI and automation
Train an AI agent, build chatbot flows and switch on workflows such as reminders and order updates.
Work as a team
Your team replies, follows up and sells from one inbox, with roles and departments.
How is ENTALOP different?
- One platform for conversations, CRM, automation, AI and commerce, instead of separate tools stitched together
- Built for India: Google RCS for Indian users, Razorpay and PhonePe payments, IndiaMART and TradeIndia lead sources and a Tally integration
- Built on the official WhatsApp Business API, accessed through a WhatsApp Business Solution Provider
- Plans include a one-time setup, so your channels, flows and automations are configured with you rather than left to you
How does ENTALOP compare with other tools?
| Question to ask | Why it matters |
|---|---|
| Which channels are included, not just WhatsApp? | Customers also message on Instagram, Messenger and your website. |
| Is there a CRM with lead sources and pipelines? | Conversations need to become tracked leads and customers. |
| Can AI answer from your own information and hand over to people? | Generic AI answers can be wrong for your business. |
| Can customers order and pay inside WhatsApp? | Fewer steps between interest and purchase. |
| Which Indian integrations are supported? | Payments, marketplaces and accounting tools you already use. |
| What does setup and support include? | Most of the value depends on flows being set up correctly. |
We will publish factual comparisons only when we can verify each claim. Until then, use the checklist below to compare any WhatsApp or customer engagement platform, including ENTALOP.
How do I get started with ENTALOP?
Book a demo
Book a demo and tell us how customers reach you today.
Agree a plan
We recommend channels and features, and share a quote with the setup fee and subscription.
Set up together
Connect your number, import contacts and build your first flows.
Go live
Your team starts working from ENTALOP, and you refine automations over time.
Documentation
Step-by-step product guides are in the ENTALOP documentation. Plain-English explainers are in our guides.
Frequently asked questions
Is ENTALOP a Meta partner?
ENTALOP is built on the official WhatsApp Business API and provides access through a WhatsApp Business Solution Provider. ENTALOP does not claim Meta partner status.
Is ENTALOP only for WhatsApp?
No. WhatsApp is one channel. ENTALOP also covers Instagram, Facebook Messenger, website chat, Google RCS in India and Voice AI, plus CRM, automation and commerce.