ENTALOP

SOLUTION · APPOINTMENT BOOKING

Appointment booking that happens inside WhatsApp

ENTALOP’s calendar bookings let customers choose a slot on WhatsApp from availability you control, through a booking chatbot or a WhatsApp mini app form. Bookings can be approved or rejected by an admin on WhatsApp, and confirmations and reminders are sent automatically.

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FROM CONVERSATION TO ACTION

Follow the workflow.

See how a conversation becomes an answer, a customer record, or a task for your team.

Appointments
STEP 01 / 04

Offer times your team can keep.

A booking chatbot shows slots from the availability you have configured.

M
MeeraWhatsApp booking conversation
Meera

I’d like to book a consultation. Do you have a slot tomorrow?

Customer conversation
INSIDE ENTALOPAvailable slots loaded
Calendar
Consultations
Morning
10:00 AM
Afternoon
2:30 PM
Ready for the next step
Illustrative workflow · Sample dataChoose any step to explore

The workflow

  1. Set availability

    Create a calendar event with its booking fields and assign availability slots.

  2. Customer books

    A booking chatbot or a mini app form shows open slots and collects the details you need.

  3. Approve

    Optionally, an admin approves or rejects the booking from WhatsApp.

  4. Confirm and remind

    WhatsApp alerts confirm the booking, and a reminder webhook sends reminders before it.

  5. Collect payment

    Where needed, send a payment request inside the same flow.

Where it fits

Healthcare

Consultations and follow-ups. See healthcare.

Real estate

Site visits. See real estate.

Education

Counselling sessions and campus visits. See education.

Restaurants

Table bookings. See restaurants.

Good to know

  • Reminders sent after the 24-hour window use an approved utility template
  • Keep booking forms short: collect only what you need before the appointment

Step-by-step documentation

Frequently asked questions

Do customers need to install anything?

No. Booking happens inside WhatsApp, including mini app forms.

Can staff approve bookings on their phones?

Yes. Admins can approve or reject bookings through WhatsApp.

Related pages

Healthcare

Help healthcare practices answer enquiries, book appointments and send WhatsApp reminders with ENTALOP calendars, chatbots and shared inbox.

WhatsApp automation

Automate WhatsApp order updates, abandoned carts, payment reminders and lead alerts with Shopify, Google Sheets and webhook workflows.

WhatsApp

Run your business on WhatsApp with ENTALOP: official API access, a team inbox, chatbots and AI agents, campaigns, automation, CRM and commerce.

AI chatbot

Build a WhatsApp chatbot with ENTALOP. Train AI agents, design flows visually, collect leads and hand conversations to your team.

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relationship starts here.