Run your business on WhatsApp with ENTALOP: official API access, a team inbox, chatbots and AI agents, campaigns, automation, CRM and commerce.
Explore WhatsAppWhatsApp · AI · CRM · Automation · Commerce
Turn customer conversations into growth.
Every conversation. A new possibility.
Turn customer conversations into growth with WhatsApp, AI, CRM and automation. ENTALOP brings Instagram, Messenger, web chat and commerce into the same customer engagement platform for Indian businesses.
WhatsApp Instagram Messenger Web
Built on the official WhatsApp Business API
Workflow completeLead assigned to Sales
Team inbox Online
All messages
JLAKSMYour team, connected
JS
Julia Santos WhatsApp · Online
AI + your teamBetter, together.
Illustrative product preview · Try a conversation
Connected to the channels your customers love.
WhatsApp
Instagram
Messenger
Google RCSIndia
Website
FREE ENTALOP WEBINAR
See what your next conversation could do.
Explore WhatsApp, AI agents, and smarter follow-ups in one practical session.
ONE CONNECTED PLATFORM
Less busywork.
More business.
From the first hello to the next purchase, give every conversation a clear next step.
Your best answers.
Always available.
Build AI agents with your business knowledge. Answer common questions and bring your team in when a conversation needs a human touch.
- Knowledge that stays on brand
- Seamless handoff to your team
AI knowledge Ready to help
Product catalogueProducts, features, and specifications
ReadyShipping & returnsPolicies, timeframes, and FAQs
ReadyBrand guidelinesTone of voice and messaging
ReadyAI agentJust now
A helpful answer, in your voice.
Illustrative product workflow
01
Connect your channels
Bring your customer conversations into one connected workspace.
02
Build your workflows
Automate routine tasks and give your team time for what matters most.
03
Grow with every conversation
Turn conversations into customers with CRM, campaigns, and commerce.
FROM CONVERSATION TO ACTION
See the next step happen.
See how a conversation becomes an answer, a customer record, or a task for your team.
STEP 01 / 04
Start with a real conversation.
A click-to-WhatsApp ad brings a new enquiry into the shared inbox.
P
Customer conversationPriyaNew WhatsApp enquiry
INSIDE ENTALOPNew lead captured
- Source
- Click-to-WhatsApp ad
- Stage
- New enquiry
- Channel
ONE CUSTOMER ENGAGEMENT PLATFORM
Conversation. Customer. Automation. Commerce.
Six connected parts, one customer record. What is ENTALOP? · How pricing works
AI
Use AI agents trained on your business information, intent routing, Voice AI in English and Hindi, and AI-assisted bot building.
Explore AICRM
ENTALOP CRM captures leads from Facebook Lead Ads, IndiaMART, forms and chats, then organises them with fields, segments, boards and triggers.
Explore CRMAutomation
Automate customer engagement with chatbot flows and workflows connecting triggers, conditions and actions across WhatsApp, CRM and other apps.
Explore AutomationOmnichannel
Manage WhatsApp, Instagram, Facebook Messenger, website chat, Google RCS and Voice AI from one ENTALOP inbox and CRM, with chatbots on every channel.
Explore OmnichannelCommerce
Sell where customers chat: Meta catalogues, WhatsApp carts, Razorpay and PhonePe payments, order updates, Shopify sync and reward points with ENTALOP.
Explore CommercePopular on WhatsApp: WhatsApp Business API · AI chatbot · WhatsApp CRM · Shared inbox · WhatsApp campaigns · WhatsApp automation
BUILT AROUND YOUR BUSINESS
Big possibilities.
For every kind
of business.
Built to fit the way you work.
Ready for where you’re going.
Connect Shopify, share product catalogues, manage carts and orders, and send timely WhatsApp updates.
Bring leads from forms and ads into your CRM. Use tags, segments, and workflows to route enquiries to the right team.
Share availability, collect booking details through WhatsApp mini apps, and send confirmations and reminders.
A FEW GOOD QUESTIONS
A little clarity.
A lot of possibility.
Everything you need to take the next step.
Read all questions and answersVisit the documentation
ENTALOP is a customer engagement platform for small and medium-sized businesses in India. It brings WhatsApp, Instagram, Facebook Messenger, website chat and Google RCS together with AI agents, a CRM, automation and commerce. Learn more about ENTALOP.
It is Meta’s platform for businesses to message customers on WhatsApp through software, with team access, automation, templates and integrations. ENTALOP gives you a WhatsApp Business API platform with an inbox, chatbots, CRM and campaigns built in.
Connect customer conversations, build AI agents and chatbots, automate workflows, organise your CRM, send campaigns, and manage commerce and bookings from one connected platform.
ENTALOP supports the WhatsApp Business API, Instagram, Facebook Messenger, a website chat widget, Google RCS in India and Voice AI. Setup requirements vary by channel. See omnichannel messaging.
You can build chatbots and everyday automations with visual builders. APIs and webhooks are also available when you need to connect a custom system or more advanced workflow.
There are setup paths for a new number, migrating an existing API number, and eligible WhatsApp Business App coexistence. The right route depends on your current account and Meta’s requirements.
Meta charges per delivered template message, based on category and recipient country, and replies within the 24-hour service window are free. Your ENTALOP plan is separate. See how WhatsApp API pricing works.