Get the WhatsApp Business API with ENTALOP: register or migrate a number, send approved templates, connect APIs and manage chats as a team.
Questions and answers
What is ENTALOP?
ENTALOP is a customer engagement platform for small and medium-sized businesses in India. It combines WhatsApp, Instagram, Facebook Messenger, website chat and Google RCS with AI agents, a CRM, automation and commerce. Read more about ENTALOP.
Is ENTALOP a Meta partner?
ENTALOP is built on the official WhatsApp Business API and provides access through a WhatsApp Business Solution Provider. ENTALOP does not claim Meta partner status.
What is WhatsApp Business API?
It is Meta’s platform that lets businesses message customers on WhatsApp through software instead of a phone app, with multi-agent access, automation, templates and integrations. Learn more about the WhatsApp Business API.
How does WhatsApp Business API work?
Your business number is connected to the API through a platform such as ENTALOP. Customers message you in their usual WhatsApp, and your team, chatbots and automations reply from the platform. Template messages start conversations outside the 24-hour service window.
How do I get WhatsApp Business API?
Choose a platform, connect a new, migrated or eligible co-existing number, complete Meta business verification and get your templates approved. ENTALOP guides you through each step.
What is the difference between WhatsApp Business API and WhatsApp Business App?
The app is a free phone app for manual replies. The API adds multi-agent access, automation, chatbots, campaigns and integrations. Read the full comparison.
How much does WhatsApp API cost in India?
Meta charges per delivered template message based on category and recipient country, and service replies within 24 hours are free. Your platform plan is separate. See how pricing works.
How do WhatsApp chatbots work?
A trigger such as a keyword or ad starts a flow that asks questions and decides the next step, while AI agents answer from your training material. See WhatsApp AI chatbots.
How can businesses automate WhatsApp?
Connect triggers such as new orders, form submissions or leads to WhatsApp messages in a workflow. See WhatsApp automation.
How can teams manage WhatsApp conversations?
Use a shared inbox with assignment, departments, tags and roles so many people can reply from one number. See the shared team inbox.
Which channels does ENTALOP support?
WhatsApp Business API, Instagram, Facebook Messenger, a website chat widget, Google RCS in India and Voice AI. See omnichannel messaging.
Can I use my existing WhatsApp number?
There are setup paths for a new number, migrating an existing API number, and eligible WhatsApp Business App co-existence. The right route depends on your current account and Meta’s requirements.
Do I need to know how to code?
No. Chatbots and automations are built visually. APIs and webhooks are available for custom integrations.